Accessibility and language tool guide
Skip to content
Leeds Community Healthcare NHS Trust Logo
Careers Contact Us
  • Home
  • Our services (A to Z)
  • About us
    • Board of directors
    • Access to information
    • Working in partnership
    • Equality and diversity
    • Research
    • Awards
    • Infection prevention and control
    • Clinical and medical education and training
    • Safeguarding children and adults
    • Freedom to speak up guardian
    • Sustainability
    • Charity
  • News
  • Join our team
    • Why work for us?
    • Flexible staff
    • Newly qualified graduates
    • Vacancies
    • Apprenticeships
    • Working and living in Leeds
  • Patient experience and engagement
    • Compliments, comments and complaints
    • Your feedback and experience
    • Person-centred care
    • Get involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
    • Help to access and attend your appointment
    • About Me project
  • Contact us
    • Plan your journey
    • Location finder
    • Press and media enquiries
Skip to content
Leeds Community Healthcare NHS Trust Logo
  • Home
  • Our services (A to Z)
  • About us
    • Board of directors
    • Access to information
    • Working in partnership
    • Equality and diversity
    • Research
    • Awards
    • Infection prevention and control
    • Clinical and medical education and training
    • Safeguarding children and adults
    • Freedom to speak up guardian
    • Sustainability
    • Charity
  • News
  • Join our team
    • Why work for us?
    • Flexible staff
    • Newly qualified graduates
    • Vacancies
    • Apprenticeships
    • Working and living in Leeds
  • Patient experience and engagement
    • Compliments, comments and complaints
    • Your feedback and experience
    • Person-centred care
    • Get involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
    • Help to access and attend your appointment
    • About Me project
  • Contact us
    • Plan your journey
    • Location finder
    • Press and media enquiries
Leeds Community Healthcare NHS Trust Logo
/Our services (A to Z)/Speech and Swallowing team (adults)/I work in a care home/E-learning toolkit and resources for swallowing difficulties

E-learning toolkit and resources for swallowing difficulties

Care home dysphagia: E-learning resource

There are many cases in which specialist SLT input is not required in managing your resident’s swallowing problem. Please use the free e-learning resource which has been developed to enhance your skills and knowledge in supporting your residents. We would expect you to have reviewed this and implemented support prior to referring to our service.

A free dysphagia e-learning programme to support health and care staff:

  • Dysphagia guide

There are six separate sessions:

  • Essentials for health and care staff
  • Essentials for cooks
  • Managers
  • Balancing risk and end of life care
  • Training resources and recipes
  • Dysphagia and medicines

This may be useful for care home staff, including managers, nurses, care workers, catering staff and the wider NHS team.

Common scenarios

Mouth holding (or pocketing) and spitting of food can happen for many different reasons. They do not always mean that the person is choking or that they need an urgent referral but are signs to pay attention to.

Many people who experience these difficulties may be living with dementia, reduced sensation, changes in chewing, low attention, fatigue or uncertainty about what to do with the food once it is in their mouth. Sometimes the person is overwhelmed, distracted or not enjoying the food being offered.

The aim is to understand why this might be happening and to explore simple, practical strategies you should try in the care home before considering a referral.

We recommend:

  • following the advice presented in the dysphagia e‑learning programme (Dysphagia guide).
  • A referral is not needed at this time.
  • checking whether current care plans are appropriate and being followed.
  • following the advice in our resource section particularly information about behaviours that challenge
  • Please contact the care home advice line for further support.

We recommend:

  • checking if there is already a care plan and recommendations in place
  • following the advice presented in the dysphagia e‑learning programme (Dysphagia guide).
  • to reduce risk, follow the advice in our resource section including considering avoiding high risk foods
  • If the patient already has recommendations in place it may be appropriate to try changing their diet by one IDDSI level (for example, move from level 7 easy to chew to level 6 soft and bite sized).
  • If the resident is coughing with drinks, try small single sips from an open cup. Most people swallow better with an open cup, though they may need more support to lift it. Only use spouts or straws when there is no alternative safe option.
  • Please contact the care home advice line for further support.
  • If problems are still being experienced despite using the resources available please refer to us and complete a monitoring form available in the section below.

We recommend:

  • Monitor the resident yourselves to identify any signs of difficulty
  • Follow the advice presented in the dysphagia e‑learning programme (Dysphagia guide).
  • To reduce risk, follow the advice in our resource section
  • Please contact the care home advice line for further support.
  • If problems are still being experienced despite using the resources available please refer to us and complete a monitoring form available in the section below.

Scenario 1: There is no obvious eating or drinking difficulty

We recommend

  • Consider if there is another cause to reduced intake. This could include someone moving towards end of life (see information about eating and drinking at end of life. Seek medical advice if required
  • Do not refer to the Speech and Swallowing team
  • Consider referring to the dietitians

Scenario 2: There is obvious eating and drinking difficulty

We recommend

  • Follow the advice in our resource section on:
    • E-learning resource
    • Eating and Drinking Strategies
    • Managing eating and drinking behaviours that might challenge
  • If difficulties persist, contact us on the care home advice line, and consider a referral if you have not been able to manage despite advice

We recommend:

  • ensuring dentures are securely in place
  • checking if there are any current recommendations.
  • considering providing easy to chew foods (see resources).
  • completing a monitoring diary (see resources)
  • reviewing the guidance providing in Managing eating and drinking behaviours that might challenge

If difficulties persist alongside other concerns about swallowing, contact us on the care home advice line, and consider a referral if you have not been able to manage despite implementing best practice and advice.

Advice leaflets and monitoring forms

  • Eating and drinking strategies
  • High risk foods for people with swallowing difficulties
  • Person centred questions when discussing high risk foods
  • Texture descriptions
  • Thickner
  • Supporting oral care: Advice for health and care professionals
  • Managing eating and drinking behaviours that might challenge
  • Keeping a monitoring diary
  • Dementia and swallowing

Contact us

  • Phone: 0113 843 3126
  • Address: Woodhouse Health Centre,
    Woodhouse Street

    Cambridge Road

    Leeds

    LS6 2SF

We are currently reviewing our website to make all content accessible. If you are looking for a download, such as a leaflet or booklet that you can no longer find, please contact the service on the details above.

Dedicated SLT support line for care homes

  • Daily from 2:30pm to 3:30pm (Monday to Friday)
  • Phone: 0113 843 3119

Relay UK free support to help deaf people and those who have hearing loss or have a speech impairment to communicate over the phone.

Children’s speech and language therapy

Visit for our children’s speech and language therapy service

Contact us

  • Phone: 0113 843 3126
  • Address: Woodhouse Health Centre,
    Woodhouse Street

    Cambridge Road

    Leeds

    LS6 2SF

We are currently reviewing our website to make all content accessible. If you are looking for a download, such as a leaflet or booklet that you can no longer find, please contact the service on the details above.

Dedicated SLT support line for care homes

  • Daily from 2:30pm to 3:30pm (Monday to Friday)
  • Phone: 0113 843 3119

Relay UK free support to help deaf people and those who have hearing loss or have a speech impairment to communicate over the phone.

Children’s speech and language therapy

Visit for our children’s speech and language therapy service

survey icon

Tell us what you think

We would love to know what you think of our website and if there is anything we can improve.

Complete our survey and share your thoughts.

Leeds Community Healthcare NHS Trust Logo

Headquarters

Leeds Community Healthcare NHS Trust
White Rose Office Park, Building 3
Millshaw Park Lane
Leeds, LS11 0DL

Useful Links

  • News
  • Current vacancies
  • Contact us
  • Give feedback

Need to speak to someone urgently?

MindMate Website Logo MindWell Leeds Website Logo NHS 111 Logo
© 2026 Leeds Community Healthcare NHS Trust - Website by 6B
  • Accessibility statement
  • Privacy notice
  • Cookie policy
  • Terms and conditions
  • Policies and guidelines