Accessibility Statement

Here you will find our Accessibility Statement for the Leeds Community Healthcare NHS Trust and Leeds Mental Wellbeing Service Websites.

This accessibility statement applies to https://www.leedscommunityhealthcare.nhs.uk/ and leedsmentalwellbeingservice.co.uk

These websites are run by Leeds Community Healthcare NHS Trust (LCHT). We want as many people as possible to be able to use these websites and have designed and developed websites that offer good accessibility. For example, that means you should be able to:

• Change contrast levels
• Modify the font, colours, line height or spacing of text
• Zoom in up to 400% without text spilling off the screen
• The text will reflow in a single column when you change the size of your browser window
• Navigate the website using just a keyboard
• Translate the website into a different language
• Listen to the website content using a screen reader
• We’ve also made the website text as simple as possible to understand.

We provide assistive technology, enabling all website visitors to customise their experience through a range of options to suit their online accessibility and language needs. 

The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some documents available on the website are not accessible. 
• Some form features on the website are not accessible.
• A small number of images on the website do not have a text alternative.
• Some of the website links do not have a clear explanation or state they open in a new tab.
• Some pages and document attachments are not clearly written. 
• Some tables do not have row headers.

How to request content in a way that works for you

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.

If pages are not working or you find any other technical problem, please tell us:

Email: lcht.patientinformationhub@nhs.net 

Call: 0113 84 33423

We will look into your request and get back to you as soon as we can.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact lcht.patientinformationhub@nhs.net. 

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, email lcht.patientinformationhub@nhs.net or call 0113 84 33423 

We will look into your request and get back to you as soon as we can. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leeds Community Healthcare Trust is committed to making the Trust’s websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

• Some of the images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 Non-text Content (Level A). We are working to correct this. 
• The text within the documents can’t be resized when viewed in the browser or in PDF format. This fails WCAG 2.2 success criterion 1.4.4 Resize Text (Level AA). We are currently working with services to convert the majority of these documents to accessible formats such as HTML pages or accessible documents.
• Some tables do not have row headers. We are working to correct this. This fails WCAG 2.2: success criterion 1.3.1 Info and Relationships (Level A)
• Some pages and document attachments are not clearly written. We are working to correct this. 
• The presentation of the submit (and next page) buttons on the patient referral and triage forms is controlled by conditional logic. This can be confusing for screen readers as the content is still visible when using a screen reader. This fails WCAG 2.2: 3.2.2 On Input (Level A), 4.1.2 Name, Role, Value (Level A) and 2.4.3 Focus Order (Level A). 

Preparation of this accessibility statement

This statement was prepared in March 2025. 

This website was last tested during March 2025 against the WCAG 2.2 AA standard by our web developers 6B Digital. The test was carried out using automated testing processes. 

From the results we made an action plan including practical solutions to make this website easier for everyone to use. We have started work to significantly improve the accessibility of this website; some changes can be made more quickly than others. We will update this web page when changes have been made. 

We are committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard.

Our accessibility compliance statement will be reviewed every six months. 

Last reviewed and updated in March 2025.