About Me: Reasonable adjustments for patients
About Me: Helping Us Get Your Care Right
We want your healthcare experience to be easy, comfortable, and right for you.
Our goal is to make sure everyone has equal access to health and care services. Reasonable adjustments are simple changes we can make to help you.
The About Me Questionnaire lets you tell us about yourself, what is important to you, and any help you may need when using our services.
Why are we asking these questions?
Everyone is different. The information you share helps us:
- Talk to you in the way that works best for you
- Give you the support you need
- Make your care more personal
- Stop you having to repeat the same information
- Make sure healthcare is fair and accessible for everyone
We will only use this information to support your care.
What are reasonable adjustments?
Reasonable adjustments are small changes that can make it easier for you to get the care you need.
For example:
- Giving you extra time at appointments
- Providing information in large print, Easy Read, or another language
- Arranging an interpreter
- Offering a quieter place to wait where possible
If you are not sure what support you need, a member of staff can help.
How do I complete the questionnaire?
You can complete the questionnaire:
- Using the link sent to you by text message or email
- On your phone, tablet, or computer
- By yourself or with help from a family member, carer, or healthcare professional
It only takes a few minutes to complete.
What happens to my information?
We will:
- Ask about your needs and preferences
- Save the information in your healthcare record
- Make sure staff can see important information
- Share it with other healthcare professionals involved in your care, if you agree
- Check it regularly and update it if your needs change
The more we know about you, the better we can support you.
Please complete your About Me Questionnaire and help us provide the best care for you.
