Accessibility and language tool guide
Skip to content
Leeds Community Healthcare NHS Trust Logo
Careers Contact Us
  • Home
  • Our services (A to Z)
  • About us
    • Board of directors
    • Access to information
    • Working in partnership
    • Equality and diversity
    • Research
    • Awards
    • Infection prevention and control
    • Clinical and medical education and training
    • Safeguarding children and adults
    • Freedom to speak up guardian
    • Sustainability
    • Charity
  • News
  • Join our team
    • Why work for us?
    • Flexible staff
    • Newly qualified graduates
    • Vacancies
    • Apprenticeships
    • Working and living in Leeds
  • Patient experience and engagement
    • Compliments, comments and complaints
    • Your feedback and experience
    • Person-centred care
    • Get involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
    • Help to access and attend your appointment
    • About Me project
  • Contact us
    • Plan your journey
    • Location finder
    • Press and media enquiries
Skip to content
Leeds Community Healthcare NHS Trust Logo
  • Home
  • Our services (A to Z)
  • About us
    • Board of directors
    • Access to information
    • Working in partnership
    • Equality and diversity
    • Research
    • Awards
    • Infection prevention and control
    • Clinical and medical education and training
    • Safeguarding children and adults
    • Freedom to speak up guardian
    • Sustainability
    • Charity
  • News
  • Join our team
    • Why work for us?
    • Flexible staff
    • Newly qualified graduates
    • Vacancies
    • Apprenticeships
    • Working and living in Leeds
  • Patient experience and engagement
    • Compliments, comments and complaints
    • Your feedback and experience
    • Person-centred care
    • Get involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
    • Help to access and attend your appointment
    • About Me project
  • Contact us
    • Plan your journey
    • Location finder
    • Press and media enquiries
Leeds Community Healthcare NHS Trust Logo
/Our services (A to Z)/Speech and Swallowing team (adults)/I work in a care home/E-learning toolkit and resources for swallowing difficulties/Eating and drinking strategies

Eating and drinking strategies

Healthcare staff in all settings need to recognise that groups of people are at risk of having difficulty with swallowing.

Level of alertness

No-one should be given food or drink if unconscious, not fully alert and if they are in and out of sleep.  Reduce environmental distractors, for example, turn TV off, turn down music.

Distraction

Reduce distractions at mealtimes to facilitate concentration and awareness. This should include turning down music and turning off televisions as well as reducing chat. Ensure residents have been to the toilet before their meal.

Time

Do not rush mealtimes. Allow adequate time to support the individual to eat and drink if required. Consider the use of insulated containers to maintain the temperature of food for those people whose mealtimes may be prolonged.

Positioning

People should sit upright (with head in neutral or midline position) for all snacks, meals and drinks and should remain upright for at least 30 minutes after a meal to avoid reflux.

Please note there may be exceptional circumstances where maintaining this position is not appropriate, this will be stated in the individual’s care plan.

Oral hygiene

People with eating and drinking difficulties often have poor oral hygiene which can lead to a greater incidence of chest infections and pneumonia.

Ensure the residents mouth is clean and free from residue at the end of each meal. Oral care, including teeth cleaning should take place at least twice daily. This includes removing and cleaning dentures overnight.

Please see the oral care advice for health and care professionals.

Position yourself

If assisting someone with eating and drinking, ensure you are at eye level so that you may observe signs of difficulty as well as being able to provide verbal prompts and encouragement.

Positioning yourself above eye level or sitting at the side of individuals to assist them may have a negative impact on the individual’s ability to swallow safely.

Utensils

Consider if the utensils you are using are appropriate. Using adapted cutlery may increase someone’s independence, for example, large grip cutlery, plate guard.

If assisting someone with their food, try using a teaspoon or the end of a fork. Try a short, wide rimmed normal cup or glass first as these are more familiar than beakers with spouts or using straws.

Avoid using spouts or straws unless these have been specifically recommended. An open cup is often safer.

Glasses and hearing aids

Swallowing requires multisensory stimulation. Food should be visually appetising in its presentation and smell appealing to stimulate the appetite as well as increasing the amount taken.

Ensuring that the person you are assisting can hear the guidance and advice being given e.g. when prompted to slow down. Similarly, an individual’s swallowing will be affected by hearing the crackle and crunch of different food consistencies. Therefore, hearing aids and glasses need to be available and fit comfortably.

Dentition

Dentures, if worn, should fit well. Be aware that some individuals prefer to eat without their dentures.

Modifying diet

If a modified diet has been recommended by a speech and language therapist, ensure these recommendations are being followed.

Independence

Individuals should be encouraged to feed themselves to encourage and maintain functional independence.

Do not assume that every person requires assistance and (or) the same level of assistance.

Through adaptions to utensils, with hand over hand support or verbal or tactile prompts they may be able to achieve some independence.

Portion size

People who are frail or lack stamina should be given small portions which require less energy to eat (for example, softer and (or) more moist foods).

These small portions of food or drink should be given at more frequent intervals in the day. Oral intake charts should be completed to ensure the person receives adequate nutrition and hydration.

Size of mouthful

Experimenting with the preferred size of mouthful is important. It should be sufficient to stimulate chewing and swallowing but it is important to avoid overlarge mouthfuls, for example, avoid using tablespoons.

Documentation

The amount of food and drink that has been consumed should be noted to monitor adequate nutrition and hydration.

Other professionals

The following roles all need to be stipulated and agreed in local care plans for dysphagia management:

  • The physiotherapist in managing any associated respiratory condition.
  • The dietitian in managing nutritional and hydration support.
  • The occupational therapist in postural and feeding equipment.
  • The nurse in overseeing safe feeding practice.
  • The dentist in denture fitting.

Credit: The information for this page was created by the Adult Speech and Language Therapy team at Oxford Health NHS Foundation Trust.

Contact us

  • Phone: 0113 843 3126
  • Address: Woodhouse Health Centre,
    Woodhouse Street

    Cambridge Road

    Leeds

    LS6 2SF

We are currently reviewing our website to make all content accessible. If you are looking for a download, such as a leaflet or booklet that you can no longer find, please contact the service on the details above.

Dedicated SLT support line for care homes

  • Daily from 2:30pm to 3:30pm (Monday to Friday)
  • Phone: 0113 843 3119

Relay UK free support to help deaf people and those who have hearing loss or have a speech impairment to communicate over the phone.

Children’s speech and language therapy

Visit for our children’s speech and language therapy service

Contact us

  • Phone: 0113 843 3126
  • Address: Woodhouse Health Centre,
    Woodhouse Street

    Cambridge Road

    Leeds

    LS6 2SF

We are currently reviewing our website to make all content accessible. If you are looking for a download, such as a leaflet or booklet that you can no longer find, please contact the service on the details above.

Dedicated SLT support line for care homes

  • Daily from 2:30pm to 3:30pm (Monday to Friday)
  • Phone: 0113 843 3119

Relay UK free support to help deaf people and those who have hearing loss or have a speech impairment to communicate over the phone.

Children’s speech and language therapy

Visit for our children’s speech and language therapy service

survey icon

Tell us what you think

We would love to know what you think of our website and if there is anything we can improve.

Complete our survey and share your thoughts.

Leeds Community Healthcare NHS Trust Logo

Headquarters

Leeds Community Healthcare NHS Trust
White Rose Office Park, Building 3
Millshaw Park Lane
Leeds, LS11 0DL

Useful Links

  • News
  • Current vacancies
  • Contact us
  • Give feedback

Need to speak to someone urgently?

MindMate Website Logo MindWell Leeds Website Logo NHS 111 Logo
© 2026 Leeds Community Healthcare NHS Trust - Website by 6B
  • Accessibility statement
  • Privacy notice
  • Cookie policy
  • Terms and conditions
  • Policies and guidelines