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Wharfedale Recovery Hub

Welcome to Wharfedale Recovery Hub, we are located at Wharfedale General Hospital.

About Wharfedale Recovery Hub

The Wharfedale Recovery Hub is for people who need a short stay in a community bed for recovery and rehabilitation Our aim is to work with you to achieve your recovery goals with the support of the multi-disciplinary team  which includes nurses, occupational therapists, physiotherapists, therapy practitioner assistant, social workers, pharmacy technician, discharge case manager, dietician and support workers.

We would like you to feel as comfortable, supported and informed as possible during your stay with us.

Here is some information which will tell you more about what happens from the start to the end of your stay at the Wharfedale Recovery Hub.

Visiting

Visiting is encouraged at the Wharfedale Recovery Hub. Visiting times are 11am to 7pm.

To keep everyone safe please follow these principles when doing so:

  • please inform staff if you have any infections, such as cold, flu or Covid before visiting
  • you must use alcohol gel before and after attending Heather or Bilberry
  • patients who are being isolated for infections may still be allowed visitors, this will be risk assessed by the clinicians. Please speak to a member of staff before visiting
  • each patient is welcome to have visitors during visiting time
  • patients at the end of life will be allowed visitors. The number of visitors at any one time will be agreed with the healthcare team and visiting hours may be adapted in these circumstances
  • essential care givers can attend at any time
  • we will support visiting outside of these hours on an individual basis where necessary, please just talk to us about this.

Supporting information

The Wharfedale Recovery Hub is for patients who need a short stay for further rehabilitation and assessment to aid discharge planning before you return to your home or to your chosen discharge destination. Our aim is to work with you to achieve your recovery goals with the support of the Nursing and Therapy team which includes:

  • occupational therapists
  • speech and language therapists
  • physiotherapists
  • dieticians
  • support workers.

The medical cover on the units are provided by the general practitioners (East Park Medical Centre).

We would like you to feel as comfortable, supported and informed as possible during your stay with us.

Here is some information which will tell you more about what happens from the start to the end of your stay at the recovery hub on the 2nd floor of the hospital.

If you have any questions or concerns, please call:

During busy periods, there may be a delay in getting through to the team. It is a good idea for you to have your own mobile phone so you can stay in touch with family and friends. Our team of staff can help you make calls if you need them to.

You will need to bring some night and day clothes and, if you prefer, your own toiletries. However, please note there is no laundry service available and therefore all laundry needs to be taken home or given to your family.

We will make a record of your personal belongings at the beginning of your stay including your valuables however we encourage you to ask friends and family to take your valuables home.

If you do require therapy, you will receive an assessment by a therapy team member, where an individual rehabilitation plan will be developed. Rehabilitation is delivered by physiotherapists, occupational therapists, therapy assistant practitioners, nurses and support workers, you and/or family member will be central to this plan and an active participant in working towards your own rehabilitation goals.

Visiting arrangements

We do encourage visits from family and friends as this is an important part of your rehabilitation. Visiting hours are 11am to 7pm from Monday to Sunday.

We are happy for your family and friends to bring in snacks, flowers or small gifts and anything else you require during your stay.

Meals

We have protected mealtimes, and therefore ask that family and friends ideally do not visit during these times unless it is to provide support to you to eat and drink. Staff will ask you about your dietary needs and the information added to your care plan.

You will be provided with choice at all mealtimes.

  • Breakfast: 8:30am to 10am
  • Snacks and drinks: 10:30am
  • Lunch: midday to 1pm
  • Snacks and drinks: 3pm
  • Tea: 5pm to 6pm
  • Supper: 8:30pm

A range of snacks are also available between these hours if required and may include fresh fruit, hot or cold drinks, biscuits. You can ask any member of the team who will be happy to help.

You might like to ask your family and friends to bring books, magazines, digital equipment and anything else you will need during your short stay with us. We have a programme of activities, and we will let you know what is happening during your stay. TV and free WiFi are also available.

Your support

The nurses, therapists and support team will work with you to help you achieve  your recovery goals. Many patients continue to have on-going therapy in the community once they are discharged from the recovery hub.

Your ongoing therapy and rehabilitation whilst an inpatient (for those patients who require therapy)  is not daily with a therapist and patients will be guided to manage their own therapy goals agreed with the therapist.

Our  medical team will also visit the ward during your stay to provide medical support, advice and guidance. We will work to support you to move to the best place for you as soon as possible and when it is safe to do so. You and your family will be fully involved in all decision making.

Your wellbeing

Our activity coordinator will let you know about any activities taking place within the Recovery Hub.

Your health

Before you move to the recovery hub, the hospital will transfer all the necessary information needed for a safe transfer of care.

Whilst an inpatient at the recovery hub, you will be managed by the Medical team which is provided by the East Park Medical Centre and is general practitioner (GP) led. This is only temporarily until discharged from the units.  The medical team provides medical cover Monday to Friday from 8 am to 6pm and will address any medical concerns or issues you may have whilst and in patient. This includes medical reviews, discharge planning and managing your medications whilst you on with us in the hub.

In the recovery hub there is a pharmacy technician support provided twice weekly. The pharmacy technician along with the nursing staff will carry out assessment with you to support you to self-administer your medication if appropriate. For those patient who has been assessed and not appropriate or able to self-administer their own medication,  this will be agreed with you and your family member and added to your care plan to make sure you have the support you need.

There is a Multidisciplinary team (MDT) meeting once weekly. This is a professional team meeting to discuss your rehabilitation and the next steps that are needed to facilitate your rehabilitation and discharge.

Our aim is to make sure that you are discharged safely from the recovery hub to the best place for you at the right time. Your discharge will be planned with you and your family or carer. On some occasions, this may include patients and relatives being invited to a care planning meeting to agree the best discharge destination and support that may be required. This is discussed and agreed on a patient individual basis, and may not be required for everyone.

If it helps with your discharge, we may refer you to other community services to provide additional support.

If you need more help with your care at home, our team will talk to you about this and work with the right people to support you (for example, Adult Social Care). We will make sure support is in place before you return; this may include carers supporting you in your home.

Any additional nursing support will be organized via our team and your local neighborhood team before you return home if required.

We can help you get in touch with follow-up support to keep you feeling well, for example, a range of community organizations. If this is something that you are interested in, please speak with a member of our team during your stay.

We will make sure you have the right supply of your medication and a list of your medication in the form of a discharge letter. A copy of this will be sent to your Own GP as well as they resume managing your care once discharged.

If you have been assessed as needing any additional support with you medication in form of additional dispensing aids to help you take your medication, we will request this before you are discharged.

If your family or carers will be supporting you with your medicines on discharge, we will make sure the right information is given to them, including

understanding what your medicines are for and how to take them safely.

If you are registered with a pharmacy delivery service, please inform them of your return.

If you have been assessed as meeting the criteria and needs continence supplies, our nurses will  refer you to the continence and urology community service prior to your discharge. You and your family may need to provide continence supplies in the short term however until you are assessed in the community. The recovery hub does not supply continence aids on discharge.

If you have a compliment, complaint, concern, please let us know by speaking to a member of our team. We learn from your feedback and use the information to improve our services.

If you would like to talk to someone outside the service:

  • For Leeds Community Healthcare, please contact the Patient Experience team on 0113 2208585, Monday to Friday 9:30am to 4:30pm or email pet@nhs.net

Patient information

Planning together: Leaving hospital when the time is right
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