Skip to content
Leeds Community Healthcare NHS Trust Logo
Careers Contact Us
  • Home
  • Our Services (A-Z)
  • About Us
    • Access to Information
    • Equality and Diversity
    • Research
    • Awards
    • Infection Prevention and Control
    • Clinical and Medical Education and Training
    • Board of Directors
    • Working in Partnership
    • Safeguarding Children and Adults
    • Charity
    • Sustainability
  • News
  • Join Our Team
    • Why Work For Us?
    • Flexible Staff
    • Newly Qualified Graduates
    • Vacancies
    • Apprenticeships
    • Working and Living in Leeds
  • Patient Experience and Engagement
    • Compliments, Comments and Complaints
    • Your Feedback and Experience
    • Person-centred Care
    • Get Involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
  • Contact Us
    • Plan your journey
    • Location Finder
    • Press and Media Enquiries
Skip to content
Leeds Community Healthcare NHS Trust Logo
  • Home
  • Our Services (A-Z)
  • About Us
    • Access to Information
    • Equality and Diversity
    • Research
    • Awards
    • Infection Prevention and Control
    • Clinical and Medical Education and Training
    • Board of Directors
    • Working in Partnership
    • Safeguarding Children and Adults
    • Charity
    • Sustainability
  • News
  • Join Our Team
    • Why Work For Us?
    • Flexible Staff
    • Newly Qualified Graduates
    • Vacancies
    • Apprenticeships
    • Working and Living in Leeds
  • Patient Experience and Engagement
    • Compliments, Comments and Complaints
    • Your Feedback and Experience
    • Person-centred Care
    • Get Involved
    • Thinking about using a camera or other equipment to monitor someone’s care?
  • Contact Us
    • Plan your journey
    • Location Finder
    • Press and Media Enquiries
/Our Services (A-Z)/Health Case Management
Hero Banner Background

Health Case Management

Our service is for patients over the age of 18, eligible for NHS Fast Track and Continuing Healthcare Funding and have a Leeds GP.

alt=
Our Services (A-Z)

Health Case Management Service

Our service is for people aged 18 and over, who have a Leeds GP and are eligible for NHS Fast Track and Continuing Healthcare Funding.

What we do

The Health Case Management Service provides timely case management for the population of Leeds (those aged 18 and over) who are eligible for NHS Fast Track and Continuing Healthcare Funding and have a Leeds GP. This includes in hospitals or in your own home.

Our philosophy is to place the individual at the centre of their care. We proactively support people to have more choice and control to help them achieve their own personal outcomes.

  • We will assess your health needs. We will then put together a care package to meet your assessed health needs.
  • We will work with you and your family to ensure the services you need are individual to you.
  • We will co-ordinate and review your care services.

Who is it for?

People who are eligible for NHS Continuing Care funding and for those who are in hospital or at home and need support in arranging care to meet your needs.

Referrals to Health Case Management

Referrals to the service are made directly from senior healthcare professionals, once you have CHC eligibility. Once we have received a referral one of our case managers will contact you or your representative and will work with you to start your assessment and to consider the options for your care and support.

Our commitment to you…

  • We will provide a prompt response to all referrals.
  • We will offer you an assessment that is personal to you.
  • We will identify services which will meet your assessed needs and will review your needs as they change.
  • We will involve you or your representative and respect your wishes and feelings when planning your care.
  • We will explore how our services can be made as personalised as possible, promoting choice and control to suit your needs.

About the team

The team consists of Health Case Managers, Health Case Management Coordinators and Health Case Management Assistants supported by dedicated management and administration. Our team are professionals with health or social care backgrounds and have a wealth of experience in all aspects of health case management. You will be allocated an appropriate team member who will be your direct link to the HCM service.

Help us get it right

If you have a comment, compliment, complain or concern, please let us know by speaking to a member of our staff. We learn from your feedback and use the information to improve and develop our services.
If you would like to talk to someone outside the service, you can contact the Patient Experience Team on 0113 220 8585, Monday to Friday 09:30-16:30 or email lcht.lch.pet@nhs.net.

To complete a feedback survey for this team click here.

Contact Us

How to contact us

Tel: 0113 843 1399

8:00am – 8:00pm, Monday – Friday

8:00am – 6:00pm, Saturday, Sunday and Bank Holidays

Please ask for your named case worker. In their absence, another member to the team will support you. If in doubt please ask to speak with a Coordinator.

Please be aware HCM is not an emergency service and we do not support with clinical interventions.

In an emergency please call 999.

For non urgent medical help that isn’t an emergency please call 111.

survey icon
Tell us what you think

We would love to know what you think of our website and if there is anything we can improve.

Click here to complete our survey and share your thoughts.

Leeds Community Healthcare NHS Trust Logo
Headquarters
Leeds Community Healthcare NHS Trust
White Rose Office Park, Building 3
Millshaw Park Lane
Leeds, LS11 0DL
Useful Links
  • News
  • Current Vacancies
  • Contact Us
  • Give Feedback
Need to speak to someone urgently?
MindMate Website Logo MindWell Leeds Website Logo NHS 111 Logo
© 2025 Leeds Community Healthcare NHS Trust - Website by 6B
  • Accessibility Statement
  • Privacy Notice
  • Cookie Policy
  • Terms and Conditions
  • Policies and Guidelines
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}