ChatHealth
A confidential text service for 11-19 year olds to ask health questions.
If you are aged 11-19 years, you can text a 0-19 Specialist Public Health Nurse on 07520 619 750.
Or you can visit the ChatHealth website here for confidential health support and advice on many health issues.
A nurse will contact you (between 8.30am-4.30pm, Monday – Friday).
You can talk to them about your issues. These may include sexual health, emotional health and wellbeing, bullying, healthy eating and general health concerns.
ChatHealth safety information
We do not usually inform your parents, teachers or anyone else if you contact a 0-19 Specialist Public Health Nurse. We might inform someone if we are concerned about your safety. We would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who will follow the same confidentiality rules.
We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be read outside the working hours shown above. If you need help before you hear back from us, contact a member of school staff or your doctor.
Our text number does not receive voice calls or MMS picture messages.
We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps).
You can stop the 0-19 Specialist Public Health Nurse from sending you messages.
Text STOP to our number.
Please do not use your phone in school lesson time.
Messages are charged at your usual rate.
