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Skip to content
Leeds Community Healthcare NHS Trust Logo
  • Home
  • Our Services (A-Z)
  • About Us
    • Access to Information
    • Equality and Diversity
    • Research
    • Awards
    • Infection Prevention and Control
    • Clinical and Medical Education and Training
    • Board of Directors
    • Working in Partnership
    • Safeguarding Children and Adults
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/Patient Experience and Engagement/Your Feedback and Experience
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Your feedback and experience

Tell us about your experience of our services using our Friends and Family Test and patient satisfaction surveys.

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Also in Patient Experience and Engagement

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  • Person-centred Care
  • Get Involved
  • Thinking about using a camera or other equipment to monitor someone’s care?
  • Compliments, Comments and Complaints

Overall, how was your experience of our service?

The NHS Friends and Family Test  gives you the opportunity to feedback on the care you have received. This gives us a better understanding of the needs of our patients and families which helps us to make sure the services we provide are of excellent standard and fit for purpose.

Patients and service users are able to rate their experience using a ‘very good’ to ‘very poor’ scale, and provide a written comment explaining what is working well and what is not. This helps us to shape our services and supports us to work in partnership with the community we serve.

Leeds Community Healthcare NHS Trust continuously looks for ways to improve the quality of the care it gives to its patients.

We would really like to hear about your experience of our services.

You can tell us about the care you have received by filling out the Friends and Family Test for our Trust here

Thinking about the services we provide

For more information about the Friends and Family Test, please contact the Patient Experience Team on 0113 220 8585 or email lcht.lch.pet@nhs.net or discuss with your healthcare practitioner.

We want to hear your comments, ideas and suggestions about our services and how we can make them better.

Become a friend of Leeds Community Healthcare

We also seek feedback from our main stakeholders, our patients, on how they feel we are performing as a Trust. By becoming a Friend of the Trust, you will have the opportunity to put forward your feedback and suggestions on what we are doing well and what we can improve. You can sign up to become a Friend of LCH by emailing lcht.lch.pet@nhs.net

Commitment to Carers

Leeds Community Healthcare is part of the Leeds ambition to be the best at identifying carers, the best at recognising and valuing the contribution that carers make, the best at promoting carers own health and wellbeing and the best at supporting working carers. We are proud to be a part of the Citywide Commitment to Carers.

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Contact

Tel: 0113 220 8585

9:30am – 4:30pm, Monday – Friday

Email: lcht.lch.pet@nhs.net

Patient Experience Team, White Rose Office Park, Building 3

Millshaw Park Lane,

Leeds,

LS11 0DL

Alternatively if you have a compliment, comment or complaint about any of our services, or if you can’t find the information you need here, please fill in our contact form.

Compliments, Comments and Complaints

  • Leave us your compliments, comments and complaints here
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Leeds Community Healthcare NHS Trust Logo
Headquarters
Leeds Community Healthcare NHS Trust
White Rose Office Park, Building 3
Millshaw Park Lane
Leeds, LS11 0DL
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