Quality accounts
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Our quality accounts tell our patients, staff and public about the standard of care they can expect from us, how we measure the quality of our services and our plans for further improving the quality of care we provide. These accounts highlight the quality improvements, developments, and innovations that we have achieved within our services and describe the challenges we face in relation to quality.
- Quality account 2024 to 2025
- Quality account 2023 to 2024
- Quality account 2022 to 2023
- Quality account 2021 to 2022
- Quality account 2020 to 2021
- Quality account 2019 to 2020
- Quality account 2018 to 2019 (if you require this in an accessible format, please email lch.pet@nhs.net)
If you require Quality Accounts prior to 2018, please contact lch.pet@nhs.net
Quality strategy
Our strategy has been developed during our response to the international COVID 19 pandemic where we have responded to the challenges presented with innovation, standardisation, and a focus on improvement. We continue to work in a challenging landscape and will capitalise on the opportunities that have been available to deliver care in alternative ways.
This means we can build our services back better with the learning and experience we have gained from our pandemic response to ensure we continue to provide services that are clinically effective, safe, well-led, and responsive to patient’s needs, offering a positive patient experience.
Performance assessment
As well as internally assessing our own performance, we also welcome assessments from the Care Quality Commission (CQC).
